# Add Youtube channel to knowledge base is not working

**URL:** <https://community.pickaxe.co/t/add-youtube-channel-to-knowledge-base-is-not-working/7643>\
**Category:** Bugs / Site Issues\
**Created:** [November 25, 2025, 4:51pm UTC](https://community.pickaxe.co/t/add-youtube-channel-to-knowledge-base-is-not-working/7643 "2025-11-25T16:51:58Z")\
**Posts on this page:** 2\
**Page:** 1

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**Author:** ![taedog2020](https://yyz2.discourse-cdn.com/flex004/user_avatar/community.pickaxe.co/taedog2020/32/809_2.png) [@taedog2020](https://community.pickaxe.co/u/taedog2020)\
**Post date:** [November 25, 2025, 4:51pm UTC](https://community.pickaxe.co/t/add-youtube-channel-to-knowledge-base-is-not-working/7643/1 "2025-11-25T16:51:58Z")

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I am attempting to add a youtube channel to my knowledge base. No matter how I type it I get the following error.

 ![image](https://canada1.discourse-cdn.com/flex004/uploads/pickaxeproject/original/2X/3/3232e7e483ce51d56b8883843a028ffd08c6748d.png)

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**Author:** ![abhi](https://yyz2.discourse-cdn.com/flex004/user_avatar/community.pickaxe.co/abhi/32/5009_2.png) [@abhi](https://community.pickaxe.co/u/abhi)\
**Post date:** [November 28, 2025, 11:26pm UTC](https://community.pickaxe.co/t/add-youtube-channel-to-knowledge-base-is-not-working/7643/2 "2025-11-28T23:26:04Z")

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Thanks for the screenshot. I tested the link on my side and it **did scrape at least one video** , so the scraper is working, but there are a few things to keep in mind.

If a channel has **hundreds or thousands of videos going back 10 to 15 years** , the scraper has to process a huge amount of transcripts. That can easily lead to a timeout before everything loads.

Also, YouTube gives **two different URL formats** for the same channel:

[https://www.youtube.com/@ADVISAUSA/](https://www.youtube.com/@ADVISAUSA/)  
[https://www.youtube.com/advisausa](https://www.youtube.com/advisausa)

Switching between these sometimes helps.

If the full channel keeps timing out, the simplest workaround is to **add the videos one by one using their direct links** instead of trying to scrape the entire playlist or channel at once.

Happy to test more links for you if needed.
