# Application error: a client-side exception has occurred (see the browser console for more information)

**URL:** https://community.pickaxe.co/t/application-error-a-client-side-exception-has-occurred-see-the-browser-console-for-more-information/2195
**Category:** Bugs / Site Issues
**Created:** [October 22, 2024, 12:12pm UTC](https://community.pickaxe.co/t/application-error-a-client-side-exception-has-occurred-see-the-browser-console-for-more-information/2195 "2024-10-22T12:12:57Z")
**Posts on this page:** 9
**Page:** 1

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### Author: ![tonyyap](https://avatars.discourse-cdn.com/v4/letter/t/a88e57/32.png) [@tonyyap](https://community.pickaxe.co/u/tonyyap)
#### Post date: [October 22, 2024, 12:12pm UTC](https://community.pickaxe.co/t/application-error-a-client-side-exception-has-occurred-see-the-browser-console-for-more-information/2195/1 "2024-10-22T12:12:57Z")

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One of my pickaxes cant be opened and it has this error. Please help

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### Author: ![stephenasuncion](https://yyz2.discourse-cdn.com/flex004/user_avatar/community.pickaxe.co/stephenasuncion/32/3111_2.png) [@stephenasuncion](https://community.pickaxe.co/u/stephenasuncion)
#### Post date: [October 22, 2024, 4:32pm UTC](https://community.pickaxe.co/t/application-error-a-client-side-exception-has-occurred-see-the-browser-console-for-more-information/2195/2 "2024-10-22T16:32:34Z")

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Hi @tonyyap,

Please email me [stephen@pickaxeproject.com](mailto:stephen@pickaxeproject.com) the Pickaxe that was affected.

Edit: Should be fixed!

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### Author: ![admin\_mike](https://yyz2.discourse-cdn.com/flex004/user_avatar/community.pickaxe.co/admin_mike/32/283_2.png) [@admin\_mike](https://community.pickaxe.co/u/admin_mike)
#### Post date: [October 23, 2024, 1:03am UTC](https://community.pickaxe.co/t/application-error-a-client-side-exception-has-occurred-see-the-browser-console-for-more-information/2195/3 "2024-10-23T01:03:01Z")

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If anyone else is having this issue, please email us. It is a known issue with a few Pickaxes.

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### Author: ![khlau](https://avatars.discourse-cdn.com/v4/letter/k/45deac/32.png) [@khlau](https://community.pickaxe.co/u/khlau)
#### Post date: [December 18, 2024, 10:40am UTC](https://community.pickaxe.co/t/application-error-a-client-side-exception-has-occurred-see-the-browser-console-for-more-information/2195/4 "2024-12-18T10:40:38Z")

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I faced the same issue and already dropped you an email on 10th Dec 2024. Can you check and assist ?

Thanks

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### Author: ![stephenasuncion](https://yyz2.discourse-cdn.com/flex004/user_avatar/community.pickaxe.co/stephenasuncion/32/3111_2.png) [@stephenasuncion](https://community.pickaxe.co/u/stephenasuncion)
#### Post date: [December 18, 2024, 5:34pm UTC](https://community.pickaxe.co/t/application-error-a-client-side-exception-has-occurred-see-the-browser-console-for-more-information/2195/5 "2024-12-18T17:34:25Z")

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Hi @khlau,

Please try again, should be fixed!

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### Author: ![cortcorwin](https://yyz2.discourse-cdn.com/flex004/user_avatar/community.pickaxe.co/cortcorwin/32/1405_2.png) [@cortcorwin](https://community.pickaxe.co/u/cortcorwin)
#### Post date: [March 23, 2025, 7:46pm UTC](https://community.pickaxe.co/t/application-error-a-client-side-exception-has-occurred-see-the-browser-console-for-more-information/2195/6 "2025-03-23T19:46:53Z")

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@admin_mike I’m getting the same error again… here is a video, it’s when I drag a PA to a folder.  
Works if I move to the bottom folder, then slowly walk it up folder to folder, but if I go directly above to the folder I want it will crash. Not a huge deal with this workaround, but FYI.

[client-error](https://cortcorwin.quickconnect.to/d/s/12ex65qznWKu80bODxRt7u55FqqP071f/uLb395lGMD5LLaSGj2tmEKSxybuYvKnB-Xr-gJJ6-JQw)

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### Author: ![stuartgpt](https://avatars.discourse-cdn.com/v4/letter/s/71e660/32.png) [@stuartgpt](https://community.pickaxe.co/u/stuartgpt)
#### Post date: [March 24, 2025, 3:34am UTC](https://community.pickaxe.co/t/application-error-a-client-side-exception-has-occurred-see-the-browser-console-for-more-information/2195/7 "2025-03-24T03:34:31Z")

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Hi Mike - I have messaged you a few other errors. thanks

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### Author: ![tinkiygr](https://yyz2.discourse-cdn.com/flex004/user_avatar/community.pickaxe.co/tinkiygr/32/1163_2.png) [@tinkiygr](https://community.pickaxe.co/u/tinkiygr)
#### Post date: [September 4, 2025, 8:55am UTC](https://community.pickaxe.co/t/application-error-a-client-side-exception-has-occurred-see-the-browser-console-for-more-information/2195/8 "2025-09-04T08:55:22Z")

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I’m having the same problem loading my site: [https://edulabs.cloud/](https://edulabs.cloud/)  
Urgent: I have paying users who can’t access the site.

Note: I just migrated to the new version.

It also happens when I try to access the site dashboard.

 ![LoadError-Edulabs2](https://canada1.discourse-cdn.com/flex004/uploads/pickaxeproject/original/2X/9/9b04a69a1763e269b228a28e6adf2ee1dd483708.jpeg)

 ![LoadError-Edulabs](https://canada1.discourse-cdn.com/flex004/uploads/pickaxeproject/original/2X/8/853220224b59533df49078b9324b590f57894ed5.jpeg)

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### Author: ![stephenasuncion](https://yyz2.discourse-cdn.com/flex004/user_avatar/community.pickaxe.co/stephenasuncion/32/3111_2.png) [@stephenasuncion](https://community.pickaxe.co/u/stephenasuncion)
#### Post date: [September 4, 2025, 3:54pm UTC](https://community.pickaxe.co/t/application-error-a-client-side-exception-has-occurred-see-the-browser-console-for-more-information/2195/9 "2025-09-04T15:54:52Z")

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Hi @tinkiygr,

Should be fixed!
