# Automated Knowledge base workflow help needed!

**URL:** <https://community.pickaxe.co/t/automated-knowledge-base-workflow-help-needed/7611>\
**Category:** General\
**Created:** [November 20, 2025, 3:36pm UTC](https://community.pickaxe.co/t/automated-knowledge-base-workflow-help-needed/7611 "2025-11-20T15:36:10Z")\
**Posts on this page:** 6\
**Page:** 1

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**Author:** ![uapllc](https://avatars.discourse-cdn.com/v4/letter/u/59ef9b/32.png) [@uapllc](https://community.pickaxe.co/u/uapllc)\
**Post date:** [November 20, 2025, 3:36pm UTC](https://community.pickaxe.co/t/automated-knowledge-base-workflow-help-needed/7611/1 "2025-11-20T15:36:10Z")

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What’s the most streamlined automated way for my client update knowledge based outside of pickaxe. I’m full managing the studio but I do want to copy files over, I want my clients to update as needed 😩

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**Author:** ![Ned.Malki](https://yyz2.discourse-cdn.com/flex004/user_avatar/community.pickaxe.co/ned.malki/32/5918_2.png) [@Ned.Malki](https://community.pickaxe.co/u/Ned.Malki)\
**Post date:** [November 20, 2025, 4:19pm UTC](https://community.pickaxe.co/t/automated-knowledge-base-workflow-help-needed/7611/2 "2025-11-20T16:19:56Z")

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Hey @uapllc did you try the Google Drive integration?

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**Author:** ![uapllc](https://avatars.discourse-cdn.com/v4/letter/u/59ef9b/32.png) [@uapllc](https://community.pickaxe.co/u/uapllc)\
**Post date:** [November 20, 2025, 10:19pm UTC](https://community.pickaxe.co/t/automated-knowledge-base-workflow-help-needed/7611/3 "2025-11-20T22:19:36Z")

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Not yet but I will, my clients want to upload lots of pdfs and items that are not in Google document format

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<div class="post-metadata">

**Author:** ![Ned.Malki](https://yyz2.discourse-cdn.com/flex004/user_avatar/community.pickaxe.co/ned.malki/32/5918_2.png) [@Ned.Malki](https://community.pickaxe.co/u/Ned.Malki)\
**Post date:** [November 21, 2025, 2:20am UTC](https://community.pickaxe.co/t/automated-knowledge-base-workflow-help-needed/7611/4 "2025-11-21T02:20:59Z")

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Docs don’t have to be in G Doc format. G Docs can be saved in almost any other popular formats and stored in the same G Drive \> Pickaxe can pull ANY file format stored in the drive.

 ![image](https://canada1.discourse-cdn.com/flex004/uploads/pickaxeproject/original/2X/e/e5b92e1347503cb4351e2127caad1219b2cf25c2.png)

-Ned

[Pickaxe Prospector Association](https://skool.com/ppa)

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<div class="post-metadata">

**Author:** ![uapllc](https://avatars.discourse-cdn.com/v4/letter/u/59ef9b/32.png) [@uapllc](https://community.pickaxe.co/u/uapllc)\
**Post date:** [December 14, 2025, 7:54pm UTC](https://community.pickaxe.co/t/automated-knowledge-base-workflow-help-needed/7611/5 "2025-12-14T19:54:24Z")

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This is the problem with using this….

![image](https://canada1.discourse-cdn.com/flex004/uploads/pickaxeproject/original/2X/3/3e76faa32faa2920d833b0caba68e9180a6e903d.png)

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<div class="post-metadata">

**Author:** ![Ned.Malki](https://yyz2.discourse-cdn.com/flex004/user_avatar/community.pickaxe.co/ned.malki/32/5918_2.png) [@Ned.Malki](https://community.pickaxe.co/u/Ned.Malki)\
**Post date:** [December 17, 2025, 3:17pm UTC](https://community.pickaxe.co/t/automated-knowledge-base-workflow-help-needed/7611/6 "2025-12-17T15:17:18Z")

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I hear you. It would be more convenient to allow for a wider range of file types to be read from a G Drive.

There is a viable workaround however. You can always utilize a hybrid workflow for the KB. Use both G Drive and the native KB (upload any/all file types that are not Google-native). Does that make sense?

-Ned

[Pickaxe Prospector Association](https://skool.com/ppa)