# Embed issue error message

**URL:** <https://community.pickaxe.co/t/embed-issue-error-message/2590>\
**Category:** General\
**Tags:** embed\
**Created:** [November 17, 2024, 4:59am UTC](https://community.pickaxe.co/t/embed-issue-error-message/2590 "2024-11-17T04:59:35Z")\
**Posts on this page:** 6\
**Page:** 1

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**Author:** ![lilactrade](https://avatars.discourse-cdn.com/v4/letter/l/f04885/32.png) [@lilactrade](https://community.pickaxe.co/u/lilactrade)\
**Post date:** [November 17, 2024, 4:59am UTC](https://community.pickaxe.co/t/embed-issue-error-message/2590/1 "2024-11-17T04:59:35Z")

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Why do I keep getting the error message “you do not have permission to access this” when i embed my pickaxe into my Shopify store?

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**Author:** ![hafsa](https://yyz2.discourse-cdn.com/flex004/user_avatar/community.pickaxe.co/hafsa/32/767_2.png) [@hafsa](https://community.pickaxe.co/u/hafsa)\
**Post date:** [November 18, 2024, 2:52pm UTC](https://community.pickaxe.co/t/embed-issue-error-message/2590/2 "2024-11-18T14:52:36Z")

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I believe you have to set your pickaxe to public. The other options are unlisted and private.

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**Author:** ![lilactrade](https://avatars.discourse-cdn.com/v4/letter/l/f04885/32.png) [@lilactrade](https://community.pickaxe.co/u/lilactrade)\
**Post date:** [November 18, 2024, 8:13pm UTC](https://community.pickaxe.co/t/embed-issue-error-message/2590/3 "2024-11-18T20:13:42Z")

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It is already set to public, which is why im so confused

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**Author:** ![admin\_mike](https://yyz2.discourse-cdn.com/flex004/user_avatar/community.pickaxe.co/admin_mike/32/283_2.png) [@admin\_mike](https://community.pickaxe.co/u/admin_mike)\
**Post date:** [November 19, 2024, 9:36pm UTC](https://community.pickaxe.co/t/embed-issue-error-message/2590/4 "2024-11-19T21:36:34Z")

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There are two likely causes for this problem:

- On the Control Panel for the Pickaxe delete the url you put into the Domain Security portion.
- On the Control Panel, make sure the Pickaxe is “Public” and not “Private”.

 ![Screenshot 2024-11-19 at 1.35.49 PM](https://canada1.discourse-cdn.com/flex004/uploads/pickaxeproject/original/2X/0/0619ba1b152b2a045aca0e8ec97d14fe81a17e5a.png)

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**Author:** ![anas87](https://avatars.discourse-cdn.com/v4/letter/a/6f9a4e/32.png) [@anas87](https://community.pickaxe.co/u/anas87)\
**Post date:** [January 14, 2025, 3:55pm UTC](https://community.pickaxe.co/t/embed-issue-error-message/2590/5 "2025-01-14T15:55:02Z")

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Did both, not working for me. Anything else I can try ?

 ![screenshot pickaxe](https://canada1.discourse-cdn.com/flex004/uploads/pickaxeproject/original/2X/4/476746bec96bf35001529fb6775c22e058fcd564.jpeg)

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<div class="post-metadata">

**Author:** ![admin\_mike](https://yyz2.discourse-cdn.com/flex004/user_avatar/community.pickaxe.co/admin_mike/32/283_2.png) [@admin\_mike](https://community.pickaxe.co/u/admin_mike)\
**Post date:** [January 15, 2025, 7:29pm UTC](https://community.pickaxe.co/t/embed-issue-error-message/2590/6 "2025-01-15T19:29:05Z")

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Hey @anas87 can you send me a link to your tool and a link to the page where you are embedding the tool? I will investigate for you.