# ⏱️ How to get faster support from the Pickaxe team

**URL:** <https://community.pickaxe.co/t/how-to-get-faster-support-from-the-pickaxe-team/7763>\
**Category:** How To Guides\
**Created:** [December 13, 2025, 8:17pm UTC](https://community.pickaxe.co/t/how-to-get-faster-support-from-the-pickaxe-team/7763 "2025-12-13T20:17:07Z")\
**Posts on this page:** 1\
**Showing post:** 2

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**Author:** ![abhi](https://yyz2.discourse-cdn.com/flex004/user_avatar/community.pickaxe.co/abhi/32/5009_2.png) [@abhi](https://community.pickaxe.co/u/abhi)\
**Post date:** [January 21, 2026, 10:43pm UTC](https://community.pickaxe.co/t/how-to-get-faster-support-from-the-pickaxe-team/7763/2 "2026-01-21T22:43:53Z")

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One more thing: Always include Session ID: [How (and why) to find the Session ID when contacting support](https://community.pickaxe.co/t/how-and-why-to-find-the-session-id-when-contacting-support/7949)

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_[View the full topic](https://community.pickaxe.co/t/how-to-get-faster-support-from-the-pickaxe-team/7763)._