# I keep getting error on my pickaxe "Something went wrong! The owner of this tool has been notified of this error. Please try again later. (Rate limit error)" **URL:** \ **Category:** Bugs / Site Issues\ **Created:** [January 3, 2025, 10:27pm UTC](https://community.pickaxe.co/t/i-keep-getting-error-on-my-pickaxe-something-went-wrong-the-owner-of-this-tool-has-been-notified-of-this-error-please-try-again-later-rate-limit-error/3318 "2025-01-03T22:27:34Z")\ **Posts on this page:** 6\ **Page:** 1
**Author:** ![charlie](https://yyz2.discourse-cdn.com/flex004/user_avatar/community.pickaxe.co/charlie/32/1716_2.png) [@charlie](https://community.pickaxe.co/u/charlie)\ **Post date:** [January 3, 2025, 10:27pm UTC](https://community.pickaxe.co/t/i-keep-getting-error-on-my-pickaxe-something-went-wrong-the-owner-of-this-tool-has-been-notified-of-this-error-please-try-again-later-rate-limit-error/3318/1 "2025-01-03T22:27:34Z")
Something went wrong! The owner of this tool has been notified of this error. Please try again later. (Rate limit error) here is the pickaxe: [https://beta.pickaxeproject.com/axe?id=HOA\_Assistant\_PQWXD](https://beta.pickaxeproject.com/axe?id=HOA_Assistant_PQWXD) I have double checked. I have plenty of pickaxe credits and openai api tokens available. ---
**Author:** ![nathaniel](https://yyz2.discourse-cdn.com/flex004/user_avatar/community.pickaxe.co/nathaniel/32/11_2.png) [@nathaniel](https://community.pickaxe.co/u/nathaniel)\ **Post date:** [January 3, 2025, 10:42pm UTC](https://community.pickaxe.co/t/i-keep-getting-error-on-my-pickaxe-something-went-wrong-the-owner-of-this-tool-has-been-notified-of-this-error-please-try-again-later-rate-limit-error/3318/2 "2025-01-03T22:42:53Z")
Is your tool using credits or api key? Did you get an email? ---
**Author:** ![charlie](https://yyz2.discourse-cdn.com/flex004/user_avatar/community.pickaxe.co/charlie/32/1716_2.png) [@charlie](https://community.pickaxe.co/u/charlie)\ **Post date:** [January 4, 2025, 2:04am UTC](https://community.pickaxe.co/t/i-keep-getting-error-on-my-pickaxe-something-went-wrong-the-owner-of-this-tool-has-been-notified-of-this-error-please-try-again-later-rate-limit-error/3318/3 "2025-01-04T02:04:41Z")
I’m using my own API Key and there is plenty of money left in my account. But just in case, there are also still plenty of Pickaxe credits too. shouldnt be a credit thing. ---
**Author:** ![freightforwarding](https://yyz2.discourse-cdn.com/flex004/user_avatar/community.pickaxe.co/freightforwarding/32/1736_2.png) [@freightforwarding](https://community.pickaxe.co/u/freightforwarding)\ **Post date:** [January 6, 2025, 1:34am UTC](https://community.pickaxe.co/t/i-keep-getting-error-on-my-pickaxe-something-went-wrong-the-owner-of-this-tool-has-been-notified-of-this-error-please-try-again-later-rate-limit-error/3318/4 "2025-01-06T01:34:44Z")
I am getting the same issue. Is there another problem here? ---
**Author:** ![admin\_mike](https://yyz2.discourse-cdn.com/flex004/user_avatar/community.pickaxe.co/admin_mike/32/283_2.png) [@admin\_mike](https://community.pickaxe.co/u/admin_mike)\ **Post date:** [January 7, 2025, 7:22pm UTC](https://community.pickaxe.co/t/i-keep-getting-error-on-my-pickaxe-something-went-wrong-the-owner-of-this-tool-has-been-notified-of-this-error-please-try-again-later-rate-limit-error/3318/5 "2025-01-07T19:22:12Z")
The issue is there are too many requests in too little time on your Pickaxe. Your API key is likely a new API key and therefore OpenAI has put a rate limit on it. As you use your API key more, they upgrade you to higher and higher tiers with greater power. Here is a screenshot of the [Rate Limits page](https://platform.openai.com/docs/guides/rate-limits/usage-tiers?context=tier-two) for Tier 1. ![Screenshot 2025-01-07 at 11.20.12 AM](https://canada1.discourse-cdn.com/flex004/uploads/pickaxeproject/original/2X/4/45db19893a4833600992d4001ceb890e18dc94c5.png) I believe you can request to upgrade to a higher tier and they will. The other solution is to switch the tool over to Pickaxe credits. @freightforwarding ---
**Author:** ![nathaniel](https://yyz2.discourse-cdn.com/flex004/user_avatar/community.pickaxe.co/nathaniel/32/11_2.png) [@nathaniel](https://community.pickaxe.co/u/nathaniel)\ **Post date:** [January 7, 2025, 8:56pm UTC](https://community.pickaxe.co/t/i-keep-getting-error-on-my-pickaxe-something-went-wrong-the-owner-of-this-tool-has-been-notified-of-this-error-please-try-again-later-rate-limit-error/3318/6 "2025-01-07T20:56:58Z")
If you see this in your tool, you (as the owner) should also get an email from us explaining the issue in more detail.