# Image Tool Not Working **URL:** \ **Category:** Bugs / Site Issues\ **Created:** [September 9, 2024, 10:17am UTC](https://community.pickaxe.co/t/image-tool-not-working/1566 "2024-09-09T10:17:38Z")\ **Posts on this page:** 10\ **Page:** 1
**Author:** ![minchor](https://yyz2.discourse-cdn.com/flex004/user_avatar/community.pickaxe.co/minchor/32/115_2.png) [@minchor](https://community.pickaxe.co/u/minchor)\ **Post date:** [September 9, 2024, 10:17am UTC](https://community.pickaxe.co/t/image-tool-not-working/1566/1 "2024-09-09T10:17:38Z")
Hi please can you help? I made an image creation tool with OpenAI API but it keeps producing 2 errors (and not images!): “Sorry! Looks like we couldn’t generate that image. Please try again.” (tried with several prompts of simple stuff “strawberry”, “man on beach” The other error: “Server timeout error reached” I tried using GPT4o and GPT4. No dice. ---
**Author:** ![minchor](https://yyz2.discourse-cdn.com/flex004/user_avatar/community.pickaxe.co/minchor/32/115_2.png) [@minchor](https://community.pickaxe.co/u/minchor)\ **Post date:** [September 9, 2024, 6:10pm UTC](https://community.pickaxe.co/t/image-tool-not-working/1566/2 "2024-09-09T18:10:34Z")
It seems to be failing maybe 25% of the time, here are some examples from me and clients ![image](https://canada1.discourse-cdn.com/flex004/uploads/pickaxeproject/original/1X/9e7328670e56c71386cb1a113e7dd8f5ae72c843.png) ---
**Author:** ![nathaniel](https://yyz2.discourse-cdn.com/flex004/user_avatar/community.pickaxe.co/nathaniel/32/11_2.png) [@nathaniel](https://community.pickaxe.co/u/nathaniel)\ **Post date:** [September 9, 2024, 10:34pm UTC](https://community.pickaxe.co/t/image-tool-not-working/1566/3 "2024-09-09T22:34:08Z")
We recently switched from OpenAI Dalle to Microsoft Azure Dalle. Microsoft azure has **MUCH** more strict content moderation. Tomorrow we’re planning to start rolling out our new actions functionality. By the end of the week, there should be more options for what model to choose when generating images, which should be really helpful in dealing with this type of problem. We’ll keep you updated! ---
**Author:** ![minchor](https://yyz2.discourse-cdn.com/flex004/user_avatar/community.pickaxe.co/minchor/32/115_2.png) [@minchor](https://community.pickaxe.co/u/minchor)\ **Post date:** [September 10, 2024, 7:45am UTC](https://community.pickaxe.co/t/image-tool-not-working/1566/4 "2024-09-10T07:45:58Z")
Thanks - yeah we’re still getting a lot of images refused that seem totally innocent including the below ones. So this is just a censorship / moderation issue somehow? “Create an image, in film noir style, of a man walking his two large guard dogs.” “2000 Toyota Camry as a Flared Fender Pro Touring Muscle Car” “A scenic open road with a 1930s Ford hot rod” “A child at his first soccer practice of the season” “Landing Page Image for GotBackup” Thanks ---
**Author:** ![Kimi](https://yyz2.discourse-cdn.com/flex004/user_avatar/community.pickaxe.co/kimi/32/521_2.png) [@Kimi](https://community.pickaxe.co/u/Kimi)\ **Post date:** [September 10, 2024, 9:12am UTC](https://community.pickaxe.co/t/image-tool-not-working/1566/5 "2024-09-10T09:12:48Z")
Hope can consider to include Flux1 pro ---
**Author:** ![minchor](https://yyz2.discourse-cdn.com/flex004/user_avatar/community.pickaxe.co/minchor/32/115_2.png) [@minchor](https://community.pickaxe.co/u/minchor)\ **Post date:** [September 10, 2024, 9:27am UTC](https://community.pickaxe.co/t/image-tool-not-working/1566/6 "2024-09-10T09:27:28Z")
hell yes Flux would be amazing! ---
**Author:** ![admin\_mike](https://yyz2.discourse-cdn.com/flex004/user_avatar/community.pickaxe.co/admin_mike/32/283_2.png) [@admin\_mike](https://community.pickaxe.co/u/admin_mike)\ **Post date:** [September 13, 2024, 12:31am UTC](https://community.pickaxe.co/t/image-tool-not-working/1566/7 "2024-09-13T00:31:46Z")
Just added Flux to the platform today. It is now the default image generation model. ---
**Author:** ![pedroandrade](https://avatars.discourse-cdn.com/v4/letter/p/c67d28/32.png) [@pedroandrade](https://community.pickaxe.co/u/pedroandrade)\ **Post date:** [October 3, 2024, 2:30pm UTC](https://community.pickaxe.co/t/image-tool-not-working/1566/8 "2024-10-03T14:30:20Z")
Hi, i’m still getting this error “Sorry! Looks like we couldn’t generate that image. Please try again.” Or it does not generate image without any warning. What might be wrong? ---
**Author:** ![admin\_mike](https://yyz2.discourse-cdn.com/flex004/user_avatar/community.pickaxe.co/admin_mike/32/283_2.png) [@admin\_mike](https://community.pickaxe.co/u/admin_mike)\ **Post date:** [October 4, 2024, 5:34pm UTC](https://community.pickaxe.co/t/image-tool-not-working/1566/9 "2024-10-04T17:34:09Z")
Is it happening consistently or inconsistently? If it’s happening inconsistently, it’s likely either: - a problem with the API endpoint for the image generation. In this case, you can’t do anything. - a problem with the prompt. The Pickaxe thinks it cannot generate an image when in reality it can. In this case, you should clarify in your prompt about when it should generate an image. If it’s happening consistently, like everytime, then it is some sort of a bug we will need to explore in more depth to fix. ---
**Author:** ![admin\_mike](https://yyz2.discourse-cdn.com/flex004/user_avatar/community.pickaxe.co/admin_mike/32/283_2.png) [@admin\_mike](https://community.pickaxe.co/u/admin_mike)\ **Post date:** [March 27, 2025, 4:55am UTC](https://community.pickaxe.co/t/image-tool-not-working/1566/10 "2025-03-27T04:55:52Z")