Hey @roxie best practice is to write your System prompt using Markdown format.
I use the following approach for all my clients and personal project, and it never fails:
##Role
You are an awesome assistant...
##Rules
1) Always refer to the following KB files when answering...
2) Always use bullet points when summarizing...
When you say you increased the memory, I assume you’re referring to the ‘Memory buffer’, correct? If so, that will not affect your issue at all, the MB is for allowing the chatbot to remember chat history from {{how many tokens ago}}.
Ensure you are not using the following sections (you don’t have any instructions in them) as this may cause conflict in how your AI functions:
- Model reminder
- Training dialogue
Regarding redundancy, you want to make sure you’re not repeating instructions or adding any conflicting instructions within the prompt. The more clear and concise your system prompt it, the more effective your results will turn out.
Regarding ending the conversation at a desired stage, this has to do with how you programmed your conversational logic. Make sure to add a clear and sequential conversational logic under the ##Rules section of your prompt for your AI to mimic.
If these don’t work, and this project is very important to you, send me a DM with screenshots so I can see what else I can possibly do.
Hope that helps!