# Problem with Google Banana 1 + 2 **URL:** \ **Category:** Bugs / Site Issues\ **Created:** [March 18, 2026, 11:36am UTC](https://community.pickaxe.co/t/problem-with-google-banana-1-2/8260 "2026-03-18T11:36:57Z")\ **Posts on this page:** 1\ **Showing post:** 4
**Author:** ![danny\_support](https://yyz2.discourse-cdn.com/flex004/user_avatar/community.pickaxe.co/danny_support/32/3492_2.png) [@danny\_support](https://community.pickaxe.co/u/danny_support)\ **Post date:** [March 20, 2026, 9:40pm UTC](https://community.pickaxe.co/t/problem-with-google-banana-1-2/8260/4 "2026-03-20T21:40:33Z")
Hi @quality , Thank you for reaching out! I was able to reproduce this on my side using my own palette-mode image. This issue has already been reported to our engineering team under PRD-588, and I will keep you updated once more information or a fix becomes available. If you are able to share the link or ID of the Pickaxe where this is happening, along with the Session ID from when you received the error, that would still be very helpful. You can send that information here or email it to our support inbox at [info@pickaxe.co](mailto:info@pickaxe.co). Here is a tutorial on how to find the Session ID: > [@How (and why) to find the Session ID when contacting support](https://community.pickaxe.co/t/how-and-why-to-find-the-session-id-when-contacting-support/7949): > > If something feels off with a Pickaxe, the fastest way we can help is by looking at the exact conversation session where it happened. That’s where the Session ID comes in. Think of the Session ID as a precise bookmark. It lets our support and engineering teams jump straight to the specific message, model run, and settings involved. No guesswork. No back and forth. Much faster fixes. Where to find the Session ID Go to your Studio Click Users in the left sidebar Open th… Those details will help us investigate more effectively and assist you faster. --- _[View the full topic](https://community.pickaxe.co/t/problem-with-google-banana-1-2/8260)._