# Product deletion when connected to Stripe

**URL:** https://community.pickaxe.co/t/product-deletion-when-connected-to-stripe/6850
**Category:** Bugs / Site Issues
**Tags:** stripe
**Created:** [August 8, 2025, 6:11pm UTC](https://community.pickaxe.co/t/product-deletion-when-connected-to-stripe/6850 "2025-08-08T18:11:18Z")
**Posts on this page:** 3
**Page:** 1

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### Author: ![impactworks](https://yyz2.discourse-cdn.com/flex004/user_avatar/community.pickaxe.co/impactworks/32/3560_2.png) [@impactworks](https://community.pickaxe.co/u/impactworks)
#### Post date: [August 8, 2025, 6:11pm UTC](https://community.pickaxe.co/t/product-deletion-when-connected-to-stripe/6850/1 "2025-08-08T18:11:18Z")

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I added a product, and now I’m trying to remove it, but it’s not letting me do so because I guess it’s in Stripe now. I tried to remove it from Stripe, but it’s not removed from the Pickelaxe. How do you remove a product that’s actually connected to Stripe and has a dollar figure amount connected to it?

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### Author: ![abhi](https://yyz2.discourse-cdn.com/flex004/user_avatar/community.pickaxe.co/abhi/32/5009_2.png) [@abhi](https://community.pickaxe.co/u/abhi)
#### Post date: [August 11, 2025, 3:55pm UTC](https://community.pickaxe.co/t/product-deletion-when-connected-to-stripe/6850/2 "2025-08-11T15:55:41Z")

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Hi @impactworks ,

Thanks for reaching out. To help resolve this for you, it’s advisable to share your email ID and account details over email to protect your privacy. Please send the email ID associated with your Pickaxe account to **[info@pickaxeproject.com](mailto:info@pickaxeproject.com)** so our team can look into the product removal issue in detail.

We’ll take it from there and get back to you with next steps.

Thanks!

Best,  
Abhi

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<div class="post-metadata">

### Author: ![impactworks](https://yyz2.discourse-cdn.com/flex004/user_avatar/community.pickaxe.co/impactworks/32/3560_2.png) [@impactworks](https://community.pickaxe.co/u/impactworks)
#### Post date: [August 11, 2025, 4:17pm UTC](https://community.pickaxe.co/t/product-deletion-when-connected-to-stripe/6850/3 "2025-08-11T16:17:49Z")

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> [@abhi](#):
>
> Thanks for reaching out. To help resolve this for you, it’s advisable to share your email ID and account details over email to protect your privacy. Please send the email ID associated with your Pickaxe account to **[info@pickaxeproject.com](mailto:info@pickaxeproject.com)** so our team can look into the product removal issue in detail.
> 
> We’ll take it from there and get back to you with next steps.
> 
> Thanks!
> 
> Best,  
> Abhi

Done. Just sent the email from the email address associated with the Pickaxe account.