# Remove truncating in intro message - Flickering text issues

**URL:** <https://community.pickaxe.co/t/remove-truncating-in-intro-message-flickering-text-issues/4857>\
**Category:** Bugs / Site Issues\
**Created:** [March 21, 2025, 6:55pm UTC](https://community.pickaxe.co/t/remove-truncating-in-intro-message-flickering-text-issues/4857 "2025-03-21T18:55:57Z")\
**Posts on this page:** 2\
**Page:** 1

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**Author:** ![mrobot](https://avatars.discourse-cdn.com/v4/letter/m/94ad74/32.png) [@mrobot](https://community.pickaxe.co/u/mrobot)\
**Post date:** [March 21, 2025, 6:55pm UTC](https://community.pickaxe.co/t/remove-truncating-in-intro-message-flickering-text-issues/4857/1 "2025-03-21T18:55:57Z")

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Hi there. I’ve had multiple users complain about the first chat message flickering wildly on screen, on both mobile and desktop. It’s probably to do with the message truncating. It would be great if we removed the ‘…’ on intro messages altogether - it’s not clear why it’s there, why it’s hiding half the message and it’s baffling low-tech users.

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**Author:** ![admin\_mike](https://yyz2.discourse-cdn.com/flex004/user_avatar/community.pickaxe.co/admin_mike/32/283_2.png) [@admin\_mike](https://community.pickaxe.co/u/admin_mike)\
**Post date:** [March 22, 2025, 3:40pm UTC](https://community.pickaxe.co/t/remove-truncating-in-intro-message-flickering-text-issues/4857/2 "2025-03-22T15:40:05Z")

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Are you able to reproduce the screen flickering or take a screen recording video of it? That would help us to troubleshoot and ultimately fix the issue.