# Rename account username not working

**URL:** <https://community.pickaxe.co/t/rename-account-username-not-working/6349>\
**Category:** Bugs / Site Issues\
**Created:** [June 27, 2025, 6:13am UTC](https://community.pickaxe.co/t/rename-account-username-not-working/6349 "2025-06-27T06:13:52Z")\
**Posts on this page:** 5\
**Page:** 1

<div class="post-metadata">

**Author:** ![adhdsos](https://avatars.discourse-cdn.com/v4/letter/a/7c8e57/32.png) [@adhdsos](https://community.pickaxe.co/u/adhdsos)\
**Post date:** [June 27, 2025, 6:13am UTC](https://community.pickaxe.co/t/rename-account-username-not-working/6349/1 "2025-06-27T06:13:52Z")

</div>

I think you just added this feature to allow for users to update their Pickaxe account username and email address. But when I try to use the rename Username it’s sending me to the update email form.

 ![accountname](https://canada1.discourse-cdn.com/flex004/uploads/pickaxeproject/original/2X/b/b619319b034e9155c2ee4b1a4ec9b37149b159dd.png)

---

<div class="post-metadata">

**Author:** ![danny\_support](https://yyz2.discourse-cdn.com/flex004/user_avatar/community.pickaxe.co/danny_support/32/3492_2.png) [@danny\_support](https://community.pickaxe.co/u/danny_support)\
**Post date:** [June 27, 2025, 6:18am UTC](https://community.pickaxe.co/t/rename-account-username-not-working/6349/2 "2025-06-27T06:18:11Z")

</div>

Thank you for letting us know about this.

I will notify our team so they can take a look and work on resolving the issue. In the meantime, please reach out to [info@pickaxeproject.com](mailto:info@pickaxeproject.com) with your account details and your desired username, and we’ll be happy to update it for you.

---

<div class="post-metadata">

**Author:** ![stephenasuncion](https://yyz2.discourse-cdn.com/flex004/user_avatar/community.pickaxe.co/stephenasuncion/32/3111_2.png) [@stephenasuncion](https://community.pickaxe.co/u/stephenasuncion)\
**Post date:** [June 27, 2025, 4:20pm UTC](https://community.pickaxe.co/t/rename-account-username-not-working/6349/3 "2025-06-27T16:20:11Z")

</div>

Hi @adhdsos,

Woops, should be fixed!

---

<div class="post-metadata">

**Author:** ![adhdsos](https://avatars.discourse-cdn.com/v4/letter/a/7c8e57/32.png) [@adhdsos](https://community.pickaxe.co/u/adhdsos)\
**Post date:** [June 28, 2025, 5:10pm UTC](https://community.pickaxe.co/t/rename-account-username-not-working/6349/4 "2025-06-28T17:10:48Z")

</div>

Confirmed thanks for the speedy fix

---

<div class="post-metadata">

**Author:** ![stephenasuncion](https://yyz2.discourse-cdn.com/flex004/user_avatar/community.pickaxe.co/stephenasuncion/32/3111_2.png) [@stephenasuncion](https://community.pickaxe.co/u/stephenasuncion)\
**Post date:** [June 28, 2025, 5:32pm UTC](https://community.pickaxe.co/t/rename-account-username-not-working/6349/5 "2025-06-28T17:32:39Z")

</div>

Closed on June 28, 2025, 5:32pm UTC