# Send Summary Email Action

**URL:** <https://community.pickaxe.co/t/send-summary-email-action/5962>\
**Category:** Actions\
**Created:** [May 27, 2025, 12:41pm UTC](https://community.pickaxe.co/t/send-summary-email-action/5962 "2025-05-27T12:41:16Z")\
**Posts on this page:** 2\
**Page:** 1

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**Author:** ![user15](https://yyz2.discourse-cdn.com/flex004/user_avatar/community.pickaxe.co/user15/32/2789_2.png) [@user15](https://community.pickaxe.co/u/user15)\
**Post date:** [May 27, 2025, 12:41pm UTC](https://community.pickaxe.co/t/send-summary-email-action/5962/1 "2025-05-27T12:41:16Z")

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I cannot get the Send Summary Email action to work. I have a form-based PickAxe that generates a report. My trigger prompt is “When the report is generated, use this action to send a summary of the conversation to the tool owner.”

What am I doing wrong?

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**Author:** ![danny\_support](https://yyz2.discourse-cdn.com/flex004/user_avatar/community.pickaxe.co/danny_support/32/3492_2.png) [@danny\_support](https://community.pickaxe.co/u/danny_support)\
**Post date:** [June 27, 2025, 6:28am UTC](https://community.pickaxe.co/t/send-summary-email-action/5962/2 "2025-06-27T06:28:02Z")

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Hi! I just tested this action, and it appears to be working on my end, so the issue might be related to how your role prompt and other prompts are structured. I’d suggest trying out a few variations of your trigger prompt, and also consider adding an instruction in your role prompt about exactly when the action should be used.

If you’d like, feel free to share your current role prompt or any screenshots, and I’d be happy to help you fine-tune it further.