Should I really switch to the PRO plan?

[Ned.Malki]

Hey @user30, great questions!

1. Yeah, upgrading to the Pro Plan is the most direct way to get more granular control over your KB chunks. You also get 4500 testing credits every month, more user memories per studio, unlimited studios, access to smarter LLMs, you unlock 8% take rate (vs. the 10% on the Gold plan), and much more. However, if you’re just starting out and you’re still testing the waters, it might not be the best plan for you at the moment. Maybe hold until you get at least 20-30 paying user’s then consider upgrading.

2. There’s a possible MVP workaround available in both the Gold Plan and the Pro, but it’s not necessarily better. Under the Configure tab, you can use what’s known as “Training Dialogue.” This lets you give your chatbot specific examples of how it should respond to user queries. By providing a few perfect question-and-answer pairs for the topics you’re having trouble with (like the author bios), you can guide the AI to give the right answer, even if the underlying knowledge chunks aren’t perfectly aligned.
   Essentially, take what you want to chunk and add it to the dialogue.

Finally, here is a How-to Guide I created on how to properly configure your knowledge base:

Knowledge Base Configuration Tutorial (Beginner + Intermediate Users)

Your Pickaxe is only as smart as the data it pulls from! Properly configuring your Knowledge Base settings ensures your AI delivers accurate, relevant, and efficient responses every time. Whether you’re fine-tuning relevancy cutoff, managing data retrieval, or setting up context instructions, these settings shape how your Pickaxe interprets and responds to user queries. In this tutorial, I break down everything you need to know—from optimizing your knowledge base to refining prompt injection an…

Hope this helps!