# Site getting Error 404: NOT\_FOUND message

**URL:** https://community.pickaxe.co/t/site-getting-error-404-not-found-message/4842
**Category:** Bugs / Site Issues
**Created:** [March 21, 2025, 8:48am UTC](https://community.pickaxe.co/t/site-getting-error-404-not-found-message/4842 "2025-03-21T08:48:58Z")
**Posts on this page:** 4
**Page:** 1

<div class="post-metadata">

### Author: ![jzeelie](https://avatars.discourse-cdn.com/v4/letter/j/e99b99/32.png) [@jzeelie](https://community.pickaxe.co/u/jzeelie)
#### Post date: [March 21, 2025, 8:48am UTC](https://community.pickaxe.co/t/site-getting-error-404-not-found-message/4842/1 "2025-03-21T08:48:58Z")

</div>

Hi there

My site [aitalentpartner.co.uk](https://aitalentpartner.co.uk) recently went down after no changes were made on the DNS side or on the Pickaxe side.

The error looks like this:

 ![Screenshot 2025-03-21 104049](https://canada1.discourse-cdn.com/flex004/uploads/pickaxeproject/original/2X/d/d1bbcad264e105c30d5872dd8ef273e70b3ea1e7.png)

All the troubleshooting steps say to log into Vercel but I never created a Vercel account when setting up this Studio/custom site.

Some advice I got was:

“It will be from Pickaxe directly due to the recent update that they’ve done. From what I understand, the OpenAI key placement within their code or the subdomain. So, they either need to tweak some of their code or update us on how we redirect a Pickaxe on a subdomain due to their recent changes.”

Has anyone else experienced this or can anyone please advise me on this issue?

Thanks!

---

<div class="post-metadata">

### Author: ![ecaveo](https://yyz2.discourse-cdn.com/flex004/user_avatar/community.pickaxe.co/ecaveo/32/6396_2.png) [@ecaveo](https://community.pickaxe.co/u/ecaveo)
#### Post date: [March 21, 2025, 9:03am UTC](https://community.pickaxe.co/t/site-getting-error-404-not-found-message/4842/2 "2025-03-21T09:03:42Z")

</div>

Not sure about what you’ve been advised but this happened to me in the past… this thread refers. They sorted it pretty quickly.

[404 Not Found](https://community.pickaxe.co/t/sub-domain-studio-issue/3799)

---

<div class="post-metadata">

### Author: ![jzeelie](https://avatars.discourse-cdn.com/v4/letter/j/e99b99/32.png) [@jzeelie](https://community.pickaxe.co/u/jzeelie)
#### Post date: [March 21, 2025, 9:20am UTC](https://community.pickaxe.co/t/site-getting-error-404-not-found-message/4842/3 "2025-03-21T09:20:26Z")

</div>

Thank you so much! Issue resolved

---

<div class="post-metadata">

### Author: ![stephenasuncion](https://yyz2.discourse-cdn.com/flex004/user_avatar/community.pickaxe.co/stephenasuncion/32/3111_2.png) [@stephenasuncion](https://community.pickaxe.co/u/stephenasuncion)
#### Post date: [March 21, 2025, 3:56pm UTC](https://community.pickaxe.co/t/site-getting-error-404-not-found-message/4842/4 "2025-03-21T15:56:23Z")

</div>


