# Slack API Cant Read Files **URL:** \ **Category:** Prompt Help\ **Tags:** embed\ **Created:** [March 24, 2026, 4:11am UTC](https://community.pickaxe.co/t/slack-api-cant-read-files/8319 "2026-03-24T04:11:45Z")\ **Posts on this page:** 1\ **Showing post:** 2
**Author:** ![danny\_support](https://yyz2.discourse-cdn.com/flex004/user_avatar/community.pickaxe.co/danny_support/32/3492_2.png) [@danny\_support](https://community.pickaxe.co/u/danny_support)\ **Post date:** [March 25, 2026, 8:49am UTC](https://community.pickaxe.co/t/slack-api-cant-read-files/8319/2 "2026-03-25T08:49:12Z")
Hi @ojsadmin , Thank you for reaching out. We just tested Slack deployments with uploaded files, including PDFs, and that flow worked as expected on our side. ![image](https://canada1.discourse-cdn.com/flex004/uploads/pickaxeproject/original/2X/1/163ec93f31dcc69c8ffa08f4bbad930022b3b32f.png) To help us investigate your case more closely, could you please share the link to the Pickaxe where this occurred, along with the Session ID from the conversation where you received that error? That will help us review the exact run and determine what is causing the upload failure. If you are comfortable doing so, you are welcome to share that information here. You can also email it to us at [info@pickaxe.co](mailto:info@pickaxe.co). Here is a guide on how to find the Session ID: > [@How (and why) to find the Session ID when contacting support](https://community.pickaxe.co/t/how-and-why-to-find-the-session-id-when-contacting-support/7949): > > If something feels off with a Pickaxe, the fastest way we can help is by looking at the exact conversation session where it happened. That’s where the Session ID comes in. Think of the Session ID as a precise bookmark. It lets our support and engineering teams jump straight to the specific message, model run, and settings involved. No guesswork. No back and forth. Much faster fixes. Where to find the Session ID Go to your Studio Click Users in the left sidebar Open th… --- _[View the full topic](https://community.pickaxe.co/t/slack-api-cant-read-files/8319)._