# User Memory Selection Error / Greyed Out

**URL:** <https://community.pickaxe.co/t/user-memory-selection-error-greyed-out/7661>\
**Category:** Bugs / Site Issues\
**Created:** [November 26, 2025, 5:38pm UTC](https://community.pickaxe.co/t/user-memory-selection-error-greyed-out/7661 "2025-11-26T17:38:12Z")\
**Posts on this page:** 4\
**Page:** 1

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**Author:** ![taedog2020](https://yyz2.discourse-cdn.com/flex004/user_avatar/community.pickaxe.co/taedog2020/32/809_2.png) [@taedog2020](https://community.pickaxe.co/u/taedog2020)\
**Post date:** [November 26, 2025, 5:38pm UTC](https://community.pickaxe.co/t/user-memory-selection-error-greyed-out/7661/1 "2025-11-26T17:38:12Z")

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I have a robust user memory section and gathering in my studio.

I used to be able to write an agent that interviewed the user and gathered information to be stored in their memory. It was working wonderfully and users could see and edit their memory based on the last entry being selected. That last entry is now greyed out and the user can no longer see their memory or edit it. It’s a real mess. It’s still gathering and using the information, but the user can’t see or edit it. I select Collect, Use, Display, but it only saves as Collect, Use.

 ![image](https://canada1.discourse-cdn.com/flex004/uploads/pickaxeproject/original/2X/e/e9ce69dbe94e06506dafbc37e907858ab216c552.png)

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**Author:** ![lindsay\_support](https://yyz2.discourse-cdn.com/flex004/user_avatar/community.pickaxe.co/lindsay_support/32/4508_2.png) [@lindsay\_support](https://community.pickaxe.co/u/lindsay_support)\
**Post date:** [November 26, 2025, 7:46pm UTC](https://community.pickaxe.co/t/user-memory-selection-error-greyed-out/7661/2 "2025-11-26T19:46:12Z")

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@taedog2020 can you tell me which of your studios is having this issue?

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**Author:** ![taedog2020](https://yyz2.discourse-cdn.com/flex004/user_avatar/community.pickaxe.co/taedog2020/32/809_2.png) [@taedog2020](https://community.pickaxe.co/u/taedog2020)\
**Post date:** [November 26, 2025, 9:57pm UTC](https://community.pickaxe.co/t/user-memory-selection-error-greyed-out/7661/3 "2025-11-26T21:57:11Z")

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All of them. Specifically Advisa and BiG Studio

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**Author:** ![stephenasuncion](https://yyz2.discourse-cdn.com/flex004/user_avatar/community.pickaxe.co/stephenasuncion/32/3111_2.png) [@stephenasuncion](https://community.pickaxe.co/u/stephenasuncion)\
**Post date:** [November 26, 2025, 11:51pm UTC](https://community.pickaxe.co/t/user-memory-selection-error-greyed-out/7661/4 "2025-11-26T23:51:21Z")

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Hi @taedog2020 ,

Should be good now, thanks!