# Wrong answers to questions

**URL:** <https://community.pickaxe.co/t/wrong-answers-to-questions/6314>\
**Category:** General\
**Created:** [June 24, 2025, 1:35pm UTC](https://community.pickaxe.co/t/wrong-answers-to-questions/6314 "2025-06-24T13:35:37Z")\
**Posts on this page:** 10\
**Page:** 1

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**Author:** ![tcr](https://yyz2.discourse-cdn.com/flex004/user_avatar/community.pickaxe.co/tcr/32/3691_2.png) [@tcr](https://community.pickaxe.co/u/tcr)\
**Post date:** [June 24, 2025, 1:35pm UTC](https://community.pickaxe.co/t/wrong-answers-to-questions/6314/1 "2025-06-24T13:35:37Z")

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I have created a customGPT that helps students with exam practice and revision for a professional exam. It works perfectly.

I decided to start using Pickaxe so I could charge a modest fee for my agent.

I’ve copied/pasted the prompt from the working GPT into Pickaxe, and uploaded the same knowledge files. However, Pickaxe is giving the wrong answers to the questions. My brain is fried! How can this happen?

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**Author:** ![ihmunro](https://yyz2.discourse-cdn.com/flex004/user_avatar/community.pickaxe.co/ihmunro/32/592_2.png) [@ihmunro](https://community.pickaxe.co/u/ihmunro)\
**Post date:** [June 24, 2025, 2:04pm UTC](https://community.pickaxe.co/t/wrong-answers-to-questions/6314/2 "2025-06-24T14:04:42Z")

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Show us something, a video, screenshot etc.

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**Author:** ![tcr](https://yyz2.discourse-cdn.com/flex004/user_avatar/community.pickaxe.co/tcr/32/3691_2.png) [@tcr](https://community.pickaxe.co/u/tcr)\
**Post date:** [June 24, 2025, 2:45pm UTC](https://community.pickaxe.co/t/wrong-answers-to-questions/6314/3 "2025-06-24T14:45:17Z")

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This is the question:

 ![Screenshot 2025-06-24 at 15.42.03](https://canada1.discourse-cdn.com/flex004/uploads/pickaxeproject/original/2X/2/2971054ea38d91d6202d41d4b39933c3364aeee3.png)

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**Author:** ![tcr](https://yyz2.discourse-cdn.com/flex004/user_avatar/community.pickaxe.co/tcr/32/3691_2.png) [@tcr](https://community.pickaxe.co/u/tcr)\
**Post date:** [June 24, 2025, 2:46pm UTC](https://community.pickaxe.co/t/wrong-answers-to-questions/6314/4 "2025-06-24T14:46:44Z")

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These are Pickaxe’s answers - which are not only wrong, wha’s worse it that it is validate - with references - the wrong answers given by the user as correct

 ![Screenshot 2025-06-24 at 15.42.11](https://canada1.discourse-cdn.com/flex004/uploads/pickaxeproject/original/2X/5/55385431194486b92722e598f2a8ae64afb95ff9.png)

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**Author:** ![tcr](https://yyz2.discourse-cdn.com/flex004/user_avatar/community.pickaxe.co/tcr/32/3691_2.png) [@tcr](https://community.pickaxe.co/u/tcr)\
**Post date:** [June 24, 2025, 2:47pm UTC](https://community.pickaxe.co/t/wrong-answers-to-questions/6314/5 "2025-06-24T14:47:16Z")

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This is the correct answer, from the CustomGPT

 ![Screenshot 2025-06-24 at 15.41.46](https://canada1.discourse-cdn.com/flex004/uploads/pickaxeproject/original/2X/9/9c878d28058f28c184bcb2380af3973e3a8625e0.png)

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<div class="post-metadata">

**Author:** ![ihmunro](https://yyz2.discourse-cdn.com/flex004/user_avatar/community.pickaxe.co/ihmunro/32/592_2.png) [@ihmunro](https://community.pickaxe.co/u/ihmunro)\
**Post date:** [June 24, 2025, 3:16pm UTC](https://community.pickaxe.co/t/wrong-answers-to-questions/6314/6 "2025-06-24T15:16:20Z")

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Thanks

What is your prompt in Pickaxe?

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<div class="post-metadata">

**Author:** ![ab2308](https://yyz2.discourse-cdn.com/flex004/user_avatar/community.pickaxe.co/ab2308/32/1542_2.png) [@ab2308](https://community.pickaxe.co/u/ab2308)\
**Post date:** [June 24, 2025, 11:02pm UTC](https://community.pickaxe.co/t/wrong-answers-to-questions/6314/7 "2025-06-24T23:02:09Z")

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Hi @tcr,

You might want to have a look at this post:

> [@EXPERIMENT: ChatGPT vs Pickaxe responses to the same system prompt](https://community.pickaxe.co/t/experiment-chatgpt-vs-pickaxe-responses-to-the-same-system-prompt/5225/3):
>
> Here is the explanation: Pickaxe uses the OpenAI and Anthropic models via API, meaning we’re accessing the actual models. ChatGPT and Claude.ai are both the company’s own implementation of their own model. For example, ChatGPT is OpenAI’s implementation of their own foundational AI model. It’s like a general-purpose Pickaxe OpenAI built on their own model. ChatGPT operates with a system prompt that OpenAI wrote themself. Using parts of this prompt can help you replicate small behavioral differen…

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**Author:** ![intellibotique](https://avatars.discourse-cdn.com/v4/letter/i/f9ae1b/32.png) [@intellibotique](https://community.pickaxe.co/u/intellibotique)\
**Post date:** [June 25, 2025, 12:10am UTC](https://community.pickaxe.co/t/wrong-answers-to-questions/6314/8 "2025-06-25T00:10:12Z")

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This doesn’t seem like the typical disconnect between ChatGPT and the OpenAI api; have you looked to see if it’s actually accessing the knowledge base?

I suspect that what you wrote in ChatGPT is actively calling the knowledge base but isn’t doing so with your Pickaxe.

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<div class="post-metadata">

**Author:** ![tcr](https://yyz2.discourse-cdn.com/flex004/user_avatar/community.pickaxe.co/tcr/32/3691_2.png) [@tcr](https://community.pickaxe.co/u/tcr)\
**Post date:** [June 25, 2025, 9:03am UTC](https://community.pickaxe.co/t/wrong-answers-to-questions/6314/9 "2025-06-25T09:03:53Z")

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It must be calling the knowledge, because it’s using it to answer - incorrectly!

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<div class="post-metadata">

**Author:** ![tcr](https://yyz2.discourse-cdn.com/flex004/user_avatar/community.pickaxe.co/tcr/32/3691_2.png) [@tcr](https://community.pickaxe.co/u/tcr)\
**Post date:** [June 25, 2025, 9:04am UTC](https://community.pickaxe.co/t/wrong-answers-to-questions/6314/10 "2025-06-25T09:04:47Z")

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Thank you very much - I’ll have a closer look!
