# \#knowledge-base **URL:** https://community.pickaxe.co/tag/knowledge-base/6.md [Latest](https://community.pickaxe.co/latest.md) · [Categories](https://community.pickaxe.co/categories.md) · [Tags](https://community.pickaxe.co/tags.md) --- ## [How do I auto-update website content in my AI knowledge base?](https://community.pickaxe.co/t/how-do-i-auto-update-website-content-in-my-ai-knowledge-base/398)
**Author:** [@admin\_mike](https://community.pickaxe.co/u/admin_mike)\ **Replies:** 17\ **Last updated:** [August 5, 2026, 4:31am UTC](https://community.pickaxe.co/t/how-do-i-auto-update-website-content-in-my-ai-knowledge-base/398 "2026-08-05T04:31:13Z")
Many users who upload websites into the knowledge base ask about how often the system will scan the website and update its information. I wanted to explain how this system works. Short Answer The knowledge base does no… --- ## [Is GitHub integration something you’re considering adding to Pickaxe?](https://community.pickaxe.co/t/is-github-integration-something-you-re-considering-adding-to-pickaxe/8572)
**Author:** [@sipeunlimited](https://community.pickaxe.co/u/sipeunlimited)\ **Replies:** 1\ **Last updated:** [May 25, 2026, 7:10pm UTC](https://community.pickaxe.co/t/is-github-integration-something-you-re-considering-adding-to-pickaxe/8572 "2026-05-25T19:10:35Z")
Hey everyone! Long-time listener, First-time caller. Finally digging into Pickaxe so forgive me if this is already on the radar or solved in a way I haven’t discovered yet. Still getting my bearings, but I’m loving what … --- ## [Removing uploaded documents icon from the home page](https://community.pickaxe.co/t/removing-uploaded-documents-icon-from-the-home-page/8339)
**Author:** [@marcellosasso](https://community.pickaxe.co/u/marcellosasso)\ **Replies:** 3\ **Last updated:** [March 26, 2026, 4:28pm UTC](https://community.pickaxe.co/t/removing-uploaded-documents-icon-from-the-home-page/8339 "2026-03-26T16:28:44Z")
I don’t want my clients to see what documents were used. Does anybody know how to remove the icon from the upper right corner? (the central one) --- ## [Migration Day: Today](https://community.pickaxe.co/t/migration-day-today/8161)
**Author:** [@carsondev](https://community.pickaxe.co/u/carsondev)\ **Replies:** 26\ **Last updated:** [March 17, 2026, 12:38pm UTC](https://community.pickaxe.co/t/migration-day-today/8161 "2026-03-17T12:38:05Z")
hi team !! as a lot of you know already: today is the day we shift into a newer and more intelligent version of our system 🚧 because of this, there may be some things shifted around and/or in places… --- ## [Web URLs not uploading to knowledge base](https://community.pickaxe.co/t/web-urls-not-uploading-to-knowledge-base/8111)
**Author:** [@pickaxe02](https://community.pickaxe.co/u/pickaxe02)\ **Replies:** 1\ **Last updated:** [February 26, 2026, 8:03pm UTC](https://community.pickaxe.co/t/web-urls-not-uploading-to-knowledge-base/8111 "2026-02-26T20:03:27Z")
Whenever I link a web URL in the knowledge base after scraping and committing it to the knowledge base, it gives me a file upload error. PDF files can be added to the knowledge and be successfully uploaded but not web li… --- ## [Pickaxe cannot properly call another Pickaxe via action](https://community.pickaxe.co/t/pickaxe-cannot-properly-call-another-pickaxe-via-action/8001)
**Author:** [@lumora\_support](https://community.pickaxe.co/u/lumora_support)\ **Replies:** 7\ **Last updated:** [February 5, 2026, 11:34pm UTC](https://community.pickaxe.co/t/pickaxe-cannot-properly-call-another-pickaxe-via-action/8001 "2026-02-05T23:34:39Z")
Let’s say I have 2 Pickaxes: 1 is the Orchestration Layer, and the other one is the main Pickaxe Let’s say the main Pickaxe is a bot responsible to introduce the company. Within this Pickaxe, and attached .txt file is p… --- ## [What is the best way to use User Memory?](https://community.pickaxe.co/t/what-is-the-best-way-to-use-user-memory/6634)
**Author:** [@spaceduck2001](https://community.pickaxe.co/u/spaceduck2001)\ **Replies:** 8\ **Last updated:** [February 1, 2026, 12:37pm UTC](https://community.pickaxe.co/t/what-is-the-best-way-to-use-user-memory/6634 "2026-02-01T12:37:16Z")
I’m not sure if this is best place to ask about “User Memory” best practices, but couldn’t find another tag or category. How are folks structuring your User Memory in PickAxe? For context, my users are Indie Authors who… --- ## [Voice input works well for one studio and terrible for another](https://community.pickaxe.co/t/voice-input-works-well-for-one-studio-and-terrible-for-another/7975)
**Author:** [@ssalazar](https://community.pickaxe.co/u/ssalazar)\ **Replies:** 3\ **Last updated:** [January 29, 2026, 5:13am UTC](https://community.pickaxe.co/t/voice-input-works-well-for-one-studio-and-terrible-for-another/7975 "2026-01-29T05:13:12Z")
Hi, I am building a new studio, with the same models as a previous one, but now the voice input sucks. My users are spanish speakign and it used to work perfectly but now it sucks. Im using Chatgpt fast and it used to wo… --- ## [Knowledgebase Best Practices?](https://community.pickaxe.co/t/knowledgebase-best-practices/7968)
**Author:** [@dougfresh](https://community.pickaxe.co/u/dougfresh)\ **Replies:** 1\ **Last updated:** [January 26, 2026, 4:21am UTC](https://community.pickaxe.co/t/knowledgebase-best-practices/7968 "2026-01-26T04:21:41Z")
I wanted to share a realization I had while managing my files, and check with the community if this is indeed the “official” best practice. The Scenario: I have a single document (e.g., a "Coaching Tone and Relatability… --- ## [Knowledge Base Auto Sync](https://community.pickaxe.co/t/knowledge-base-auto-sync/7950)
**Author:** [@ojsadmin](https://community.pickaxe.co/u/ojsadmin)\ **Replies:** 1\ **Last updated:** [January 22, 2026, 6:27pm UTC](https://community.pickaxe.co/t/knowledge-base-auto-sync/7950 "2026-01-22T18:27:32Z")
Just wondering, how often does the KB auto sync? Is it once a day? Once a week? Just wondering how often it’s auto syncing so I know if I’m constantly getting the most accurate responses when my AI is pulling from the KB… --- ## [Error in connecting Google Drive](https://community.pickaxe.co/t/error-in-connecting-google-drive/7776)
**Author:** [@freshpages](https://community.pickaxe.co/u/freshpages)\ **Replies:** 3\ **Last updated:** [January 21, 2026, 10:00am UTC](https://community.pickaxe.co/t/error-in-connecting-google-drive/7776 "2026-01-21T10:00:45Z")
When I try to connect Google Drive to my knowledge base, I get an error that says this: Error 400: redirect\_uri\_mismatch You can’t sign in to this app because it doesn’t comply with Google’s OAuth 2.0 policy. If you’r… --- ## [Cannot Access Knowledge Base](https://community.pickaxe.co/t/cannot-access-knowledge-base/7800)
**Author:** [@jctilton](https://community.pickaxe.co/u/jctilton)\ **Replies:** 1\ **Last updated:** [December 18, 2025, 5:15am UTC](https://community.pickaxe.co/t/cannot-access-knowledge-base/7800 "2025-12-18T05:15:42Z")
My pickaxe is telling me that: No AI, when operating within this specific system, can access the content of the files and links in your knowledge base. It can only read the plain text that the system feeds to it. Essent… --- ## [Successfully Uploaded Knowledge Files Disappearing/Deleted After Publish/Edit](https://community.pickaxe.co/t/successfully-uploaded-knowledge-files-disappearing-deleted-after-publish-edit/7722)
**Author:** [@lumora](https://community.pickaxe.co/u/lumora)\ **Replies:** 1\ **Last updated:** [December 9, 2025, 1:46am UTC](https://community.pickaxe.co/t/successfully-uploaded-knowledge-files-disappearing-deleted-after-publish-edit/7722 "2025-12-09T01:46:50Z")
I have noticed a recurring issue over the past few weeks and wanted to check if others are experiencing the same thing. When I publish or edit/save a PickAxe, all previously uploaded knowledge files sometimes disappear … --- ## [BUG: Unexpected token 'B', "Body excee"...is not a valid JSON - \* KNOWLEDGE BASE CONTENT LIMIT \*](https://community.pickaxe.co/t/bug-unexpected-token-b-body-excee-is-not-a-valid-json-knowledge-base-content-limit/7707)
**Author:** [@arch.group](https://community.pickaxe.co/u/arch.group)\ **Replies:** 2\ **Last updated:** [December 5, 2025, 6:28am UTC](https://community.pickaxe.co/t/bug-unexpected-token-b-body-excee-is-not-a-valid-json-knowledge-base-content-limit/7707 "2025-12-05T06:28:59Z")
Hey guys, hope you are doing well! I’m trying to train an IA with a massive knowledge-base. (Around 7k+) I have two sources: My self made reasoning architecture and knowledge-base Youtube and websites sources From… --- ## [Notion Database Connection Issue](https://community.pickaxe.co/t/notion-database-connection-issue/7503)
**Author:** [@dougfresh](https://community.pickaxe.co/u/dougfresh)\ **Replies:** 5\ **Last updated:** [November 28, 2025, 4:42pm UTC](https://community.pickaxe.co/t/notion-database-connection-issue/7503 "2025-11-28T16:42:27Z")
I notice the Notion PAGES connect promperly no, so thank you. In my example below, I am able to connect and access the page “Marbles” within a Notion database called XX TEST DB. But when I try to connect the full Databse… --- ## [Error, problema del sitio al subir un pdf a la base de conocimientos](https://community.pickaxe.co/t/error-problema-del-sitio-al-subir-un-pdf-a-la-base-de-conocimientos/7672)
**Author:** [@marc\_barahona](https://community.pickaxe.co/u/marc_barahona)\ **Replies:** 1\ **Last updated:** [November 28, 2025, 6:46am UTC](https://community.pickaxe.co/t/error-problema-del-sitio-al-subir-un-pdf-a-la-base-de-conocimientos/7672 "2025-11-28T06:46:27Z")
no puedo subir pdf a la base de conocimientos de mi pico, me pueden ayudar, da error del sitio --- ## [Notion Database integration is broken](https://community.pickaxe.co/t/notion-database-integration-is-broken/7607)
**Author:** [@dougfresh](https://community.pickaxe.co/u/dougfresh)\ **Replies:** 1\ **Last updated:** [November 20, 2025, 8:51pm UTC](https://community.pickaxe.co/t/notion-database-integration-is-broken/7607 "2025-11-20T20:51:25Z")
I cant add new Notion Databases. Impossible to delete the failed attempts. The one that does appear connected will not refresh. Even manually. --- ## [🚨 PNAA COURSE NOW LIVE: Build Multi-Agent Systems on Pickaxe!](https://community.pickaxe.co/t/pnaa-course-now-live-build-multi-agent-systems-on-pickaxe/7585)
**Author:** [@Ned.Malki](https://community.pickaxe.co/u/Ned.Malki)\ **Replies:** 2\ **Last updated:** [November 19, 2025, 11:45pm UTC](https://community.pickaxe.co/t/pnaa-course-now-live-build-multi-agent-systems-on-pickaxe/7585 "2025-11-19T23:45:27Z")
Hey Pioneers! I just released a new course at Pickaxe Prospectors Academy teaching “PNAA”: Pickaxe-Native Agentic Architecture. :bullseye: What is PNAA? A systematic method for building production-ready multi-agent sys… --- ## [📚 Knowledge Base Just Got a Makeover!](https://community.pickaxe.co/t/knowledge-base-just-got-a-makeover/7523)
**Author:** [@abhi](https://community.pickaxe.co/u/abhi)\ **Replies:** 3\ **Last updated:** [November 17, 2025, 8:59am UTC](https://community.pickaxe.co/t/knowledge-base-just-got-a-makeover/7523 "2025-11-17T08:59:01Z")
We’ve made it easier than ever to upload and manage your files in the Knowledge Base! Now you can simply click Connect Files and add PDFs, CSVs, websites, or YouTube links right from one clean and intuitive interface. … --- ## [✨ New Feature: Drag and Drop File Uploads](https://community.pickaxe.co/t/new-feature-drag-and-drop-file-uploads/7487)
**Author:** [@abhi](https://community.pickaxe.co/u/abhi)\ **Replies:** 4\ **Last updated:** [November 5, 2025, 8:16pm UTC](https://community.pickaxe.co/t/new-feature-drag-and-drop-file-uploads/7487 "2025-11-05T20:16:43Z")
We are excited to share a small but powerful update. You can now let your end users drag and drop files directly into the chat input area while interacting with your Pickaxe. The file uploads instantly with no extra clic… --- ## [Help with calculation prompt. Bot not using knowledge base calculation formula](https://community.pickaxe.co/t/help-with-calculation-prompt-bot-not-using-knowledge-base-calculation-formula/7450)
**Author:** [@redsuzie](https://community.pickaxe.co/u/redsuzie)\ **Replies:** 1\ **Last updated:** [November 3, 2025, 3:20pm UTC](https://community.pickaxe.co/t/help-with-calculation-prompt-bot-not-using-knowledge-base-calculation-formula/7450 "2025-11-03T15:20:25Z")
Hello I am creating a pricing bot for my industry, and whilst all the steps are good and followed well, I find at times the bot will not use the calculation formula I have added to the knowledgebase and instead use its o… --- ## [Urgent help with Knowledge Base 🥲](https://community.pickaxe.co/t/urgent-help-with-knowledge-base/7387)
**Author:** [@pickcash](https://community.pickaxe.co/u/pickcash)\ **Replies:** 3\ **Last updated:** [October 24, 2025, 1:51pm UTC](https://community.pickaxe.co/t/urgent-help-with-knowledge-base/7387 "2025-10-24T13:51:29Z")
:saluting\_face: Hello Pickaxe Nation! I’m adding Pickaxe chatbots to my coaching offer (IG advanced scriptwriting, sales-call analysis, etc.). I’m upgrading to whitelabel so they look like “my AI agents.” My key need: … --- ## [Cite/Not Cite - Documentation](https://community.pickaxe.co/t/cite-not-cite-documentation/7285)
**Author:** [@user14](https://community.pickaxe.co/u/user14)\ **Replies:** 1\ **Last updated:** [October 8, 2025, 11:18pm UTC](https://community.pickaxe.co/t/cite-not-cite-documentation/7285 "2025-10-08T23:18:06Z")
Can the pickaxe team provide some documentation on the Cite/Not Cite toggle in the KB? Does this mean the KB document will be used, but note cited (presumably)? Does citation require explicit prompt instructions? And i… --- ## [I'm unable to connect my knowledge base](https://community.pickaxe.co/t/im-unable-to-connect-my-knowledge-base/7275)
**Author:** [@webgig\_team](https://community.pickaxe.co/u/webgig_team)\ **Replies:** 4\ **Last updated:** [October 7, 2025, 5:55pm UTC](https://community.pickaxe.co/t/im-unable-to-connect-my-knowledge-base/7275 "2025-10-07T17:55:51Z")
When I try to connect my knowledge base to chat I keep getting this error. This was supposed to be launched today for my client, please help. Invalid \`prisma.pickaxeSnapshotDocumentAssociation.findMany()\` invocation: In… --- ## [Upload multiple documents to the knowledgebase](https://community.pickaxe.co/t/upload-multiple-documents-to-the-knowledgebase/601)
**Author:** [@beatngu](https://community.pickaxe.co/u/beatngu)\ **Replies:** 3\ **Last updated:** [October 4, 2025, 11:10pm UTC](https://community.pickaxe.co/t/upload-multiple-documents-to-the-knowledgebase/601 "2025-10-04T23:10:42Z")
Can you please enable uploading of multiple documents to the knowledgebase. Sometimes i have chatbots with 30+ documents and it’s super annoying to upload them one at a time. --- ## [Live Database for chat](https://community.pickaxe.co/t/live-database-for-chat/4207)
**Author:** [@suprime](https://community.pickaxe.co/u/suprime)\ **Replies:** 5\ **Last updated:** [September 17, 2025, 9:04pm UTC](https://community.pickaxe.co/t/live-database-for-chat/4207 "2025-09-17T21:04:23Z")
Hello, I want to create a chatbot which will let users to talk about my page (live). So they can ask my chat for example to give them 5 newest articles. Or write to them short about what are the 2 newest articles etc. T… --- ## [Knowledge Base Configuration Tutorial (Beginner + Intermediate Users)](https://community.pickaxe.co/t/knowledge-base-configuration-tutorial-beginner-intermediate-users/4337)
**Author:** [@Ned.Malki](https://community.pickaxe.co/u/Ned.Malki)\ **Replies:** 18\ **Last updated:** [September 16, 2025, 8:34am UTC](https://community.pickaxe.co/t/knowledge-base-configuration-tutorial-beginner-intermediate-users/4337 "2025-09-16T08:34:28Z")
Your Pickaxe is only as smart as the data it pulls from! Properly configuring your Knowledge Base settings ensures your AI delivers accurate, relevant, and efficient responses every time. Whether you’re fine-tuning relev… --- ## [How to Use The Knowledge Base for an Email Generator](https://community.pickaxe.co/t/how-to-use-the-knowledge-base-for-an-email-generator/3729)
**Author:** [@crowd\_connect](https://community.pickaxe.co/u/crowd_connect)\ **Replies:** 2\ **Last updated:** [September 16, 2025, 12:03am UTC](https://community.pickaxe.co/t/how-to-use-the-knowledge-base-for-an-email-generator/3729 "2025-09-16T00:03:17Z")
How to Use The Knowledge Base for an Email Generator 1. Introduction Purpose: To clarify questions regarding the knowledge base for creating an email generator. Audience: Beginners who may have limited understanding o… --- ## [Markdown file types support at least for knowledge base](https://community.pickaxe.co/t/markdown-file-types-support-at-least-for-knowledge-base/7111)
**Author:** [@marek](https://community.pickaxe.co/u/marek)\ **Replies:** 4\ **Last updated:** [September 11, 2025, 8:25am UTC](https://community.pickaxe.co/t/markdown-file-types-support-at-least-for-knowledge-base/7111 "2025-09-11T08:25:22Z")
Markdown is the ideal format for knowledge management and RAG systems due to its clean structure and semantic clarity that LLMs can easily parse and understand. While Pickaxe currently supports various file formats inclu… --- ## [Users Can't Use Credits Through End of Paid Period](https://community.pickaxe.co/t/users-cant-use-credits-through-end-of-paid-period/5851)
**Author:** [@ythtfhh](https://community.pickaxe.co/u/ythtfhh)\ **Replies:** 3\ **Last updated:** [August 21, 2025, 4:45pm UTC](https://community.pickaxe.co/t/users-cant-use-credits-through-end-of-paid-period/5851 "2025-08-21T16:45:50Z")
users cancel their subscriptions in the middle of the month, they lose the credits they paid for. I thought they could use their credits until the end of their billing period? [Next page](https://community.pickaxe.co/tag/knowledge-base/6.md?match_all_tags=true&page=1&tags%5B%5D=knowledge-base)