How can we disable chat history for Pickaxes that are embedded on the website?
For a simple fix you can add this below your embed or in your styles:
<style>
button.pxe-flex.pxe-gap-1.pxe-outline-none.pxe-transition-opacity {
display: none !important;
}
</style>
Hi @tnichole ,
Could you please share a bit more about why you’d like to disable chat history for your end users in your embedded Pickaxes? The workaround that @forward_ai_team provided works well for hiding the chat history button on the front end, but it only affects what users see. On the backend, in your Studio dashboard, you can still view user interactions in the Users tab under Activity, or under Response History when viewing a specific Pickaxe.
If your goal is to prevent chat data from being collected at all, you can disable this by going to the Settings of your Studio and turning off Collect user history.
Just note that this stops the data from being saved for you, but does not remove the user’s ability to see their previous chats.
Understanding the reason behind your request would help us determine whether you’re trying to address a privacy concern, a UX preference, or another issue so that we can explore ways to make this experience better.
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