How do I change the 'Access' settings for a pickaxe (included in a paid plan)

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1

Hi, how do I change the ‘Access’ status of a ‘pickaxe’ (included in a paid plan) to ‘Guest’ so that unregistered users can try the tool?
I’ve tried doing it from the ‘Manage’ option but haven’t been able to.

Thanks,

guest
guest1523×413 61 KB

2

Go to the Access menu > Products & Paywalls > Edit Product > Locked Tools

1 Like
3

Thanks, I tried it and it didn’t work.
What I need is an app (which is paid) that has ‘Guest’ access (as shown in the image).

4

Hi, thanks for sharing the screenshot. If you click “Guest,” you will be taken to the page where you can adjust the settings.

I might need a bit more clarity on what exact behavior you want. It’s difficult to keep something open and locked at the same time, so understanding your goal will help me guide you better.

Happy to help anytime!

5

I need the paid apps (I have 6 paid plans) to also be available for ‘guest’ users to try. I’ve already tried editing from the ‘Access’ window and haven’t been able to do it. Could you please explain how to do this step by step?

6

Thanks for sharing this. To make sure I give you the right steps and don’t miss anything, I’d love to take a closer look at your exact Studio setup. Sometimes, small configuration details can affect how Guest access works for paid tools.

Could you please email us at info@pickaxe.co from your registered Pickaxe email along with the direct Studio link? Once I have that, I can review the full context and guide you step by step.

Happy to help and we’ll get this sorted together. :slight_smile: