Images take ages to load on the home page in Studios

Wondering if anyone has had a similar issue where images they are hosting elsewhere for their studio homepage are taking ages to load each time the studio site is opened in a new browser. I am hosting the images in my Namecheap hosting. Does anyone else have this issue or have a place they host their images that makes loading instant for Studio images?

Hey @clevra, thanks for checking in.

I just spent a few minutes testing this on my own Studios and didn’t notice anything unusual with image loading. I also haven’t seen similar reports via email or in the community so far.

If you can share your Studio link and an example image URL, I’m happy to take a closer look. If you’re more comfortable, you can also email the details to info@pickaxe.co.

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Hi @abhi

Thank you. My site is https://myspiritguide.app

Here are the top two URL images beneath the hero. They are all hosted on this Namecheap shared hosting:

@clevra first of all, this is a really well thought out Studio. The way you’ve structured the readings, from Tarot and Oracle to Soul Purpose and Business guidance, is clear and inviting. :slight_smile:

I tested this on my end. The hero image loads instantly and consistently, so the Pickaxe side looks solid. The slower loads are only on the HTML embedded images, where I’m seeing mixed timing, which usually points to the image host.

We’re still diagnosing, but when I swapped those image links to an alternate hosting platform in a test environment, the speed became consistent. I’d suggest trying the same. If updating the HTML links doesn’t help, we can dig deeper.

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Thanks so much for your feedback @abhi it really means a lot to hear that. I have found out that Namecheap hosting is the issue. I signed up with bunny.net and uploaded my images there and they are loading instantly. Hopefully this helps others who may be on shared hosting and need a better place to host their images. Thank you for the awesome support!

on Studios, shared hosting lag is very common on pages with a lot of images. You made the right choice by switching to a CDN. The global edge cache is much faster, and there are fewer random slowdowns. I’ve seen Namecheap crash under heavy load more than once, so your fix makes sense. Thanks for sharing this; it will save others a lot of trouble.

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Thanks @carolee I had no idea that different types of hosting made a difference with loading such small images so it has taken me a long time to fix it. I have other pickaxe sites too that I have now been able to fix.