Increase revenue by adding free trial to paid plans

Feature Requests
1

Hi,

I know there is a free Tier, and when a user runs out of credits he/she may then purchase a paid plan.

However, less than 10% of free trials end up in a paid customer.

It is much more efficient and persuasive to offer the users a limited free trial (for 3, 5 or 7 days, or for a certain amount of credits), and after it expires, the user automatically enter the paid tier.

Of course, that would mean that in order to access the free trial, they have to input their credit card details.

This sales process is what most SaaS or apps are doing nowadays, as reduces friction for customers.

I hope you’ll consider it in your roadmap, thanks!

2

Does anybody know if this can be achieved directly through Stripe? Thanks!

1 Like
3

Hey @pau4navarro sent you a DM with info.

2 Likes
4

I have the same question, are you able to summarize here for everyone?

4 Likes
5

have you been able to solution for this?

6

Thanks for sharing your perspective! The Free plan already works like a trial - users get limited credits to try Pickaxe, and once those are used, they can upgrade if they want to keep going. Many users who like the product choose to upgrade on their own, and this has been working well so far.

What sets Pickaxe apart is that builders can earn by selling subscriptions to their tools, and a big part of our model is that when builders succeed, Pickaxe succeeds too.

We’ve chosen a no-commitment entry point for now so anyone can try the platform easily, but your point about card-based trials is a good one and I’ll share it with the team. As of now, the free version itself is the trial.

7

Indeed @pau4navarro , It converts better in that way. I am working right now in implementing this Saas model with a Thrivecart funnel. I will let you know as soon as I am done with it. Any way, I am also interested if they considerate it in the roadmap.

8

It’s not really free tier if it’s a trial. I am on free tier and now im unable to do anything on my chat bot

My chatbot doesn’t warrant a paid version as the volume is small. It’s better if pickaxe allow my chatbot to run by topping up the minimal credits for example USD5 monthly

9

Hi @netmstr,

Thank you for reaching out. Just to clarify, this thread was originally about trial and payment flows for end users, meaning how workspace owners can offer free trials or paid access to their own customers.

Just to make sure I’m understanding correctly: are you asking whether workspace owners on the Free plan can keep low-volume Agents deployed by buying extra credits, instead of upgrading to Gold or Pro?

The extra credit top-up option does exist, but it only adds usage credits. It does not unlock deployments on the Free plan.

Right now, deploying Agents requires a Gold or Pro plan. That said, I’ll bring your feedback to the team for consideration.