Trying to download the activity for a studio

I receive this error message when I try to download the activity from the Users menu. We run usage analytics in aggregate across all users in a studio. This fiel is the center piece of that analysis.

It’d be great to be able to interact with this data.

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hi ! @brandbuildersgroup, mind trying again ?

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Same error.

Are there any other details I can provide? (repro steps etc?)

bump at least 20 characters

hi again! thanks for the follow up and sorry for the delayed response. we’re actively debugging and working on a permanent fix for this one.

whenever you get a chance could you please send:

  • screenshots of the error

  • steps to reproduce

  • browser/OS version

  • studio name/link

to info@pickaxeproject.com so we can prioritize this fix? really appreciate your help documenting this one ! :construction_worker:

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you got it!

TY Carson.

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Hey @carsondev ,

OR, you could make a Form+Chat Pickaxe for error reporting.:smiley:

I think that this is a hidden gem within Pickaxe, and could actually be marketed. It’s another really cool “bit” that comes along for free.