[URGENT] Every Agent that is a form + Chat is broken

@carsondev @nathaniel @lindsay_support

This is kind of an urgent problem because every single agent that is set to form plus a chat is broken and gets the following error message.

‘list’ object has no attribute ‘get’

I already deleted any custom code. It doesn’t change even with zero custom code. The problem stays the same. It also stays the same on a separate direct link deployment. Same problem even outside the portal. In fact, every single agent that is a foreign plus chat. Can you please check that?

It is an account wide problem not just agent or workspace wide problem.

WIngman says it is a Pickaxe Issue:

I’ve thoroughly investigated your workspace — all your custom action runs are showing success with no errors. Your action code (generate_pdf, make_interactive, generate_a_shareable_link, etc.) and your backend servers are working correctly.

This means the 'list' object has no attribute 'get' error is not coming from your custom code — it’s a Pickaxe platform-level bug happening when the platform processes form agent submissions. It likely occurs in the internal Python code that handles form field values (e.g., when processing checkbox/multi-select answers, it receives a list but tries to call .get() on it as if it were a dict).

What you should do:

:e_mail: Contact Pickaxe support directly: Email info@pickaxeproject.com with:

  • A description of the error: 'list' object has no attribute 'get'
  • That it affects all form-type agents (form and form-chat)
  • Mention your workspace: eeasydeutsch
  • The error appears on form submission

This is something only the Pickaxe engineering team can fix on the platform side. You can also check the Agent Builder overview for any recent known issues.

This solved itself I guess… problem disappeared…

1 Like

Work like a charm to me