Hi PickxAI Support Team,
I urgently need your help.
I hadn’t logged into the platform for a while, and when I accessed it today, everything looked completely different. The platform also seems to be stuck or not loading correctly.
Most importantly, I can’t see any of my previous studies/projects. It also looks like the login may not be working properly, even though I’m able to access part of the platform.
Could you please check my account and help me restore access to all my previous studies as soon as possible? I’m concerned that my projects may have disappeared after the platform changes.
Thank you very much for your urgent support.
Best,
Maria