“Access Denied” pops up even for paid subscriptions every time they go on the site. It was a bad look for my beta users, and now that I am testing it, it still won’t go away. Please help us figure this out.
@lighthouse_philanthr,
Sorry you’re running into this, I know that’s not a great experience for your users. We’ll get this sorted ASAP.
This is usually related to access group setup. Could you please send your account email and portal link either here or to info@pickaxe.co? I’ll take a look right away and fix it for you