Ad Tracking Issues - Can't track sales and leads simultaneously

I’m posting a new topic since I can’t remove the (Solved) from the other post. I’ve been tracking sales, but when I try to track leads as well, one of the codes disappears. I can’t have both codes on the page at the same time.

Is this feature available today that you didn’t have before (tracking multiple products at different price points)? - More complex Ad Tracking Solution? How to track sales of multiple products at different price points?

Hi @rainmaker ,

I tested this on my side, and I’m able to insert multiple scripts in the Website Code Injection section without anything being removed. Here is an example:

To understand what’s happening on your side, could you please share a short video showing the exact steps you’re taking and how one of the codes disappears? That will help us see whether it’s a UI issue, a saving issue, or something else.

Tracking multiple products at different price points should be possible. You can set each expected price as a separate event snippet, and they should all run correctly. If you try and it does not work, please let us know, and we will investigate further.

1 Like

Hi @danny_support , This has been resolved. Strange but the code vanished then reappeared later. Now it is always visible. It was temporary and only lasted a few hours. I have all my tracking codes in place now. Regarding the multiple products at different price points I will be tracking them with a click tracking tool outside of Gtag so I will work with their support. I am all set on this for now.

1 Like