Cancelling subscriptions

as part of a subscription, can users stop their subscription themselves at any time?

Yes, end-users can manage & cancel their subscriptions to your studios.

On the account page of a studio (accessible by clicking on the account icon in the top right or visiting www.studio_url/account) they can see their current plan and a button to manage their subscription. Depending on what plan they’re on, this button will say something slightly different. I’ve included a screenshot of it.

I am not getting the option to cancel, or change plan. Can somebody please help.

Hi @yuyiii can you send a screenshot or screen recording of what you see on your end?

Attaching the link of what I am seeing from my end: Link

Please let me know what should be done.

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Hey, @dev_vlad check this out :eyes:

I cannot see this cancel button. I set free plan

This 0 dollar per month plan keep charging me 5$ per month why is that how do I cancel this? Does it come from credit renewal. Let me know how to do it.

Hi,

You are subscribed to $5/month extra credits. You can manage it from Pickaxe . https://pickaxe.co/user/account

Feel free to reach out to info@pickaxeproject.com if you need help with account management.