I seem to be having issues to get past a Loading…screen and when I search log in and click the link in Goggle results - I try to click on Sign in and sometimes it does something (directing me to create a user name and then just sits on that screen) and other times it does nothing. I am at a loss and very frustrated…it shouldn’t be this hard to get in. Please help.
I want to also add that I’ve clicked on a couple of links in your support emails and looks like they are just loading…nothing happens. Specifically the Book A Call link.
Hi @sasca.ai ,
Thank you for reaching out!
There was a very brief platform disruption around the time of your post, which may have been related to the behavior you were seeing. Everything should now be resolved, and we have not heard other users report ongoing issues since then.
Could you please let us know whether the platform is now behaving normally for you?
If the issue is still persisting, I would also recommend clearing your browser cookies and cache, then trying again. Please keep us updated, as we want to make sure everything is working properly on your side.
You can also check our live status page at status.pickaxe.co for any current platform updates.