That does sound frustrating. Happy to help with this.
Could you share which Pickaxe/Agent this is happening in (or a link) and how you’ve set it up? Most likely it’s a trigger/prompt issue where the Action isn’t firing.
If you’d prefer to keep it private, you can also email us at info@pickaxe.co.
It’s a tool called "Sarah - Marketing Director" in my client’s workspace. I added the actions, connected it to my accounts, and then prompted the agent to generate the presentation but it tells me the connected app “didn’t return a live link this time.” It does the same thing no matter which tool I connect to it.
One time it told me:
“The SlideForge tool hit an authentication error on their end — essentially an API key issue on the integration side, not something you did wrong. It tried three times and failed each time.”