Hi there.
I am having issues with triggering multiple actions.
I have one action and generates a PDF at the end of a conversation and another that sends a webhook at the same time. I can get it to generate the PDF but it won’t send the webhook unless I ask it too. Can anyone assist with this?
Many thanks.
Chloe
Hi @clojobobo what is the webhook sending/receiving in your workflow?
Hi @ned_rvth. It’s sending data like email address, name, phone number etc. I also want it to send a summary of the conversation, but I can’t seem to do this either.
Hey Chloe, importantly your Pickaxe can only run one action at a time. So it cannot run two at once.
You need to design your Pickaxe with that in mind. It can generate a PDF in one message, then will need to wait until the next message to run the next action.
Thank you. I have worked out how to do this now.
This video really helped: https://www.youtube.com/watch?v=LC433JQw_ys
Dumb question about this, at https://youtu.be/LC433JQw_ys?t=323 where does Nathaniel, and where do we, get the name of the action in underscore format? It looks like it might be lower case of the name with underscores for spaces? Is it available in the UI or has to be improvised?