The menu loads and then disappears!
This happens on the home page only - on all otehr pages it´s fine.
I delted my custom scripts (related to other bugs) temporarily but problem is the same with or without them
Hi @easydeutsch ,
Thank you for reaching out.
We tested this behavior in other Workspaces and Portals and were not able to reproduce it there. At this stage, the issue appears to be isolated to your specific Workspace and Portal rather than a platform-wide behavior.
Our current belief is that this is related to custom code in your setup, either from one of the code injections in the Workspace or from a script within the HTML content of the home page. We are continuing to investigate and will update you as soon as we identify the exact cause.
For reference, here is a demonstration of how the side menu behaves in a Portal without custom code injections:
Hi @easydeutsch ,
I wanted to follow up with an update. We were able to identify the cause of the issue, and it was coming from the custom code you wrote inside the HTML section of your home page.
The root of the problem was that the custom script on that page was written broadly. It was scanning every div on the page and force-modifying any element that matched certain Pickaxe-style z-index values or class patterns. Because the Portal side navigation and the top-right menu also use those same kinds of interface layers, the script was unintentionally targeting real Pickaxe navigation elements and disabling them. That is why the menus would appear briefly and then disappear once the page finished loading.
We have now adjusted the HTML section on your home page so that it no longer interferes with the Portal navigation. After that change, the menu persists correctly on both desktop and mobile.
We have also saved the original contents of the HTML section. If you would like a copy of the original version, please let us know and we can send it to you by email.