Pickaxe memory question - multiple users

I have a client using one of my Pickaxe tools as an embed on her site.

She was saying the memory of the work her VA does isn’t being stored in a way that she can view it.

They are both using the same login and it’s on a page on her site. Shouldn’t the memory for all tool uses be available?

Thanks,

Aidan

Hi @aidan ,

Thank you for reaching out! Just to clarify, are you referring to previous chats or to user memories for the tool? If you could let us know, that will help us guide you better.

Additionally, could you please email us at info@pickaxe.co with a link to the Studio and the website where the embed is live? This will allow us to take a closer look and help you more effectively.

Looking forward to your reply.