Hi @sovereign,
Welcome to the community, and thanks for checking in.
This can be legitimate in some cases, especially if your Studio is using your own OpenAI API key. OpenAI may ask for account verification on their side. Pickaxe itself will never ask you to confirm your identity or log into OpenAI.
If you haven’t already, please take a look at this related thread as well. It covers a very similar OpenAI verification message and might clear things up:
https://community.pickaxe.co/t/provider-error-your-organization-must-be-verified-to-stream-this-model/7053
If anything still feels off, could you share a screenshot of what you’re seeing? You can post it here or email it to info@pickaxe.co and we’ll take a look.