I’d like to change the text when a guest selects a locked tool. (The message should be to sign up or sign in, not “upgrade” as this is for a staff member of my client who would be confused by having to pay.)
This is NOT the upgrade message after reaching a usage limit, which I do see the button settings for, but for a tool that is locked.
Thanks for surfacing this, Alissa! The locked tool dialog is hard coded today, which is why you only see settings for the quota popup.
Yup, I’m running into the same problem. It’s important that this is customizable… it’s creating a confusing flow on my sites. I really love the updates though, they’re are a couple things that need to get smoothed out and it will be perfect. I see the vision for the portals/access groups and the glass UI looks awesome… great job pickaxe team!
Hi @liveboldtravel and @motheraigaia ,
Thank you for flagging this, and for your patience while we took a closer look.
The team is actively working on a fix for the locked tool flow. At present, the locked tool screen is hard-coded and does not yet follow the upgrade path configured in the access group.
Once this fix is released, locked tools will follow the upgrade path set in the access group. This will allow the locked state experience to reflect your intended configuration, including customizable messaging and button text.
I will share an update here as soon as the fix has been deployed.
Thanks @danny_support appreciate you! Any updates or etas for this? I’m about to launch a new product, it would be nice to be able to customize this to avoid confusion.
Hi @motheraigaia,
Thank you for your patience and understanding while this is being worked through.
Our engineers are still working on this. The fix itself has been implemented, but it is currently going through the testing process before it is released to production and made available to all users.
I will update you here as soon as it is live.
Hi @motheraigaia and @liveboldtravel ,
Thank you again for your patience while this was being worked through.
This has now been implemented. Locked tools and content pages now follow the upgrade path configured in the end user’s access group, instead of showing the old hard-coded locked screen.
This means you can now customize the messaging and button text through the access group’s upgrade path settings so the locked state better matches your intended flow. It also supports upgrade paths that point to external links.
When you have a chance, please test it on your side and let us know if anything behaves unexpectedly.
Thanks @danny_support , its working on my end. Great job guys, thanks for implementing this so quick!
