User memory page failing

Bugs / Site Issues
,
1

Hi i am getting this error every time i am trying to log in:
Application error: a client-side exception has occurred (see the browser console for more information).

I have done many things but, i still cant get in. Is this on my end? See the summary of al i have tried..
• The page begins loading and then crashes.
• Error shown: “Application error: a client-side exception has occurred.”
• Other pages/axes in Pickaxe load and function normally.
• The issue only affects the User Memory page.

Troubleshooting steps already performed:

• Tested in both Chrome and Safari
• Cleared all site data and cache
• Hard reload performed
• Tested on standard WiFi and iPhone hotspot
• No VPN in use
• No browser extensions affecting behavior

Console errors observed:

  1. TypeError: Cannot read properties of undefined (reading 'accent')

  2. Multiple 404 errors related to:
    https://utils.pickaxe.co/api/...studio-header

  3. CORS error:
    Request to
    https://core-api.pickaxe.co/affiliate/identify
    from origin https://pickaxe.co
    blocked due to missing Access-Control-Allow-Origin header.

  4. Resulting Next.js client-side exception.

2

Hi @haehre ,
Thank you for reaching out!

I have reported this to our engineering team along with the information provided via email. We will continue updates through that email thread. Thank you for flagging this.

3

Hi there,

We have pushed a fix that should resolve the client-side error you were seeing.

Could you please clear your browser cache and cookies, then try accessing User Memories again? On our side, the User Memories page in your Studio is now loading properly.

Thank you so much for your patience, and please let me know if you still run into any issues after refreshing.